I'm writing this post in hopes that I can help others avoid the same fate as me. My Twitter account was suspended and it was a direct result of using a service called Outride Social.
This wasn't just a basic Twitter shadowban either. It was a full scale suspension.
Although a do a lot of reviews on this site, I don't love dumping on companies that don't meet my expectations. My products and services have been in the public's eye for years and I know how it feels to be scrutinized.
You just want to be fair. A bad review should earn it.
Outride Social EARNED this bad review.
They violated the Twitter user rules on my behalf and cost me my entire account. That my friends, gets the attention of my critical eye.
It wasn't entirely Outride Social's fault that this happened. I know that. Yes, they have a sketchy service but I'm kicking myself for working with them in the first place.
Heck, at one point, I was so thrilled with the early results I was getting that I even considered telling my audience about how great they were doing.
But I didn't do my due diligence.
A quick scan of how they were going to grow my twitter account could have been enough to make me put my credit card back on my left butt cheek (in my wallet of course) where it belonged.
They were using my account to "interact" with over 60,000 people per month. Yes, interaction is key to growing on all social platforms, but 60,000 people per month is simply TOO much.
Especially in my niche (marketing and make money online).
Twitter never told me exactly what rule I violated and I never received a reply to any of my appeals (I sent probably 6).
Did Outride Social mean to do this? Surely they didn't do it on purpose. After all, when I lost my account, they stopped getting paid!
Were they negligent? Oh yeah, big time.
Have they changed their methods? I don't know but I'm guessing the answer is no.
When I messaged them they offered me a partial refund and never took full ownership of the suspension.
But, I'm 100% certain it was their service that got me shut down because I wasn't even using the account myself while they were working inside of it.
Also, I checked in on their testimonials on their website.
The first one was from what I thought was a rock band. Upon deeper research, I found out that it was actually some product for erectile dysfunction.
Another red flag missed. Had I noticed that their top featured review was from a company in the world's SPAMMIEST industry, I'd have probably not purchased.
Man, hindsight is 20/20, isn't it?
Anyway, their account is gone now too.
Was it suspended also?
I'm not sure. But, knowing what I know now, it's not ----->hard<---- to imagine :)
Final Verdict on Outride Social
Outride Social is not worth the risk and using them will put you at risk of losing your Twitter account like I did.
Be smart and don't put your account at risk.
Gotta go now, lots of @entreresource handles across the internet to delete..
The same happened to our Instagram account!! How can we make sure more people know about their faulty services and avoid our mistakes? We have paid them for 6 month subscription, got blocked in first two weeks and never got our refund back!! 🙁
Hey Nate,It is a fortunate coincidence that I came across this article. It was good of you to share about Outride social service because now me and other people will avoid using it and making the same mistake.I will share this article on twitter so that people may be aware of this service.Cheers,Jeangam Kahmei
Hey! Yeah I was super disappointed. I don’t love blasting products or companies but this one earned it. Glad to help others avoid. They will likely just rebrand soon enough and keep doing this crap.